WH365 Service: This feature offers immediate, personalized support from trusted Patient Navigators who evaluate your healthcare requirements and initiate a tailored action plan to navigate the complexities of the healthcare system.

Benefit: From addressing everyday health questions to offering advice on managing serious health conditions, WH365’s Patient Navigators guarantee access to trustworthy health information and services, offering the prompt support you need from a trusted source.

WH365 Service: For WH365 members, this service focuses on prioritizing Mental Health by providing expedited access to OHIP covered Psychiatrists. Members referred to Psychiatrists will be assessed within two weeks of their referral being processed.

Dedicated to cultural competence and racial sensitivity, WH365 tailors its care to honor the distinct background, culture, and experiences of each person, guaranteeing respectful and customized treatment.

Benefit: Quick access to Psychiatric Evaluations can lead to earlier detection and diagnosis of mental health issues, improving the chances of successful treatment.

Knowing that mental health support is readily available, and prompt, can significantly reduce the anxiety and stress associated with long wait times for psychiatric care.

WH365 Diagnostic Imaging Service: This service is uniquely structured by WH365 to dramatically shorten the usual waiting periods for imaging tests such as MRIs, CT scans, X-rays, and ultrasounds.

Leveraging WH365’s extensive network, which includes affiliations with hospitals and private diagnostic imaging centers across Ontario, the service capitalizes on available, last-minute appointment slots. This strategic approach enables the quick scheduling of WH365 members, ensuring they receive timely access to necessary imaging procedures.

Benefit: This feature is particularly beneficial for patients who require urgent diagnostic imaging to confirm a diagnosis, monitor the progress of a condition, or guide treatment decisions, ensuring they receive the care they need without unnecessary delays.

WH365 Concierge Pharmacy Service: Our concierge pharmacy network offers FREE medication delivery services, bringing prescriptions directly to the members home or workplace to provide convenience for members who may have difficulty getting to the pharmacy.

WH365’s Concierge Pharmacy services also include compounding medication services, patient education and counseling on medication use, potential side effects, interactions with other drugs or food and other aspects of disease management. This can help members become more informed and active participants in their care, leading to better health outcomes.

Benefit: WH365’s Concierge Pharmacy services empower members to be more informed and actively involved in their healthcare, ultimately leading to improved health outcomes and a more personalized healthcare experience. Our services encourage medication adherence, reducing the risk of worsening conditions that might require more expensive treatments.

WH365 Service: WH365 provides members access to a Health Information & Navigation Gateway which delivers reliable health information, personalized support, and effective health-related services.

Benefit:  The portal contains a relevant, reliable, and up-to-date collection of articles, resources and search tools that offer insight into common health concerns and how to navigate our healthcare system, as well as databases for health conditions, medications, and natural products.

Our smart search tools let users quickly find physicians/specialists, hospitals, clinics and labs, community support groups, and caregiving facilities using a postal code or specific intersection.