Our members can communicate directly with a Patient Navigator who will assist them in navigating the complexities of the healthcare system at no extra cost.

Members benefit from reduced wait times to see primary care doctors and specialists.

Members have quick access to mental health services, emphasizing the importance of psychological well-being.

This service provides personalized pharmacy care, including assistance with prescriptions and delivery of medications. Some of the concierge pharmacy services include:

1. 1. Free home delivery
   2. Medication Synchronization – coordinating refill dates for patients with multiple prescription to prevent missed doses and improve medication adherence.
   3. Medication Packaging – members will be provided customized medication packaging, such as blister packs or multi-dose pouches, which can help members manage complex medication regimes.
   4. Patient Education & Counselling – WH365 offers patient education and counselling on medication use, potential side effects, interaction with other drugs or food and other aspects of disease management.

Members can expect faster scheduling for necessary diagnostic imaging tests, such as MRIs or CT scans.

A digital platform that provides health information and resources exclusively to members.  Some HIP features include:

1. 1. Accessing location-based search tools to easily find physicians, hospitals, clinics, labs, community support groups and caregiving facilities based on postal codes or specific locations.
   2. Members can receive customized case reports containing additional information and resources, including lists of services, physicians, and health education materials, normally provided within one to two business day of the request.
   3. WH365 offers a Health Risk Assessment Program for all members, featuring an easy-to-complete online questionnaire that identifies and targets modifiable health risks.