Introducing Wholehealth 365

The first-of-its-kind Patient Navigation membership service which addresses the urgent needs of an overburdened public health system, providing an essential lifeline to those seeking timely medical attention 365 days a year.

Signing up is as Easy as 1, 2, 3!

Become a Wholehealth 365 Member

Since its inception, WH365 has represented more than a sophisticated Patient Navigation System, it stands as a patient-first movement, challenging conventional healthcare norms to foster an expedited, more cohesive, efficient, and caring healthcare environment.
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CONNECT

Connect with one of our Patient Navigators today.

 

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ENROL

For just $1 / day, a family of up to four can gain 365-day access to a comprehensive suite of healthcare services.

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RECEIVE WELCOME PACKAGE

Welcome Package Includes:

1. Welcome Message

2.  Member is provided a toll-free number to connect with one of WH365’s Patient Navigators.

3.  Member is provided a link where they will register and acquire access to WH365’s proprietary Health Information Portal.

 

WH365 SERVICES

Navigating Your Health, Accelerating Your Care
  • Patient Navigation
  • GP's & Specialists
  • Psychiatrists
  • MRI's, CT's & Pharmacy
  • Health Information Portal

CONNECT TOLL FREE WITH A PATIENT NAVIGATOR (PN)

WH365 Service: This feature offers immediate, personalized support from trusted Patient Navigators who evaluate your healthcare requirements and initiate a tailored action plan to navigate the complexities of the healthcare system.

Benefit: From addressing everyday health questions to offering advice on managing serious health conditions, WH365’s Patient Navigators guarantee access to trustworthy health information and services, offering the prompt support you need from a trusted source.

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QUICK ACCESS TO GENERAL PRACTITIONERS & LICENSED MEDICAL SPECIALISTS

WH365 Service: This feature provides members with the flexibility of VIRTUAL and SCHEDULED, IN-PERSON appointments with General Practitioners (GPs), ensuring convenience and accessibility.

Similarly, Patient Navigators (PNs) also facilitate quick scheduling with Specialists.

Benefit: This approach ensures convenience and easy access to medical care, significantly reducing reliance on emergency departments for primary healthcare needs. By facilitating quick scheduling with healthcare professionals, the service promotes early diagnosis and treatment, leading to potentially better health outcomes.

This integrated healthcare model not only makes medical care more accessible but also aims to improve the efficiency and effectiveness of the healthcare journey for each member.

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QUICK ACCESS TO MENTAL WELLNESS CARE

WH365 Service: For WH365 members, this service focuses on prioritizing Mental Health by providing expedited access to OHIP covered Psychiatrists. Members referred to Psychiatrists will be assessed within two weeks of their referral being processed.

Dedicated to cultural competence and racial sensitivity, WH365 tailors its care to honor the distinct background, culture, and experiences of each person, guaranteeing respectful and customized treatment.

Benefit: Quick access to Psychiatric Evaluations can lead to earlier detection and diagnosis of mental health issues, improving the chances of successful treatment.

Knowing that mental health support is readily available, and prompt, can significantly reduce the anxiety and stress associated with long wait times for psychiatric care.

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QUICK ACCESS TO DIAGNOSTIC IMAGING & CONCIERGE PHARMACY SERVICES

WH365 Diagnostic Imaging Service: This service is uniquely structured by WH365 to dramatically shorten the usual waiting periods for imaging tests such as MRIs, CT scans, X-rays, and ultrasounds.

Leveraging WH365’s extensive network, which includes affiliations with hospitals and private diagnostic imaging centers across Ontario, the service capitalizes on available, last-minute appointment slots. This strategic approach enables the quick scheduling of WH365 members, ensuring they receive timely access to necessary imaging procedures.

Benefit: This feature is particularly beneficial for patients who require urgent diagnostic imaging to confirm a diagnosis, monitor the progress of a condition, or guide treatment decisions, ensuring they receive the care they need without unnecessary delays.

WH365 Concierge Pharmacy Service: Our concierge pharmacy network offers FREE medication delivery services, bringing prescriptions directly to the members home or workplace to provide convenience for members who may have difficulty getting to the pharmacy.

WH365’s Concierge Pharmacy services also include compounding medication services, patient education and counseling on medication use, potential side effects, interactions with other drugs or food and other aspects of disease management. This can help members become more informed and active participants in their care, leading to better health outcomes.

Benefit: WH365’s Concierge Pharmacy services empower members to be more informed and actively involved in their healthcare, ultimately leading to improved health outcomes and a more personalized healthcare experience. Our services encourage medication adherence, reducing the risk of worsening conditions that might require more expensive treatments.

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HEALTH INFORMATION & NAVIGATION PORTAL

WH365 Service: WH365 provides members access to a Health Information & Navigation Gateway which delivers reliable health information, personalized support, and effective health-related services.

Benefit:  The portal contains a relevant, reliable, and up-to-date collection of articles, resources and search tools that offer insight into common health concerns and how to navigate our healthcare system, as well as databases for health conditions, medications, and natural products.

Our smart search tools let users quickly find physicians/specialists, hospitals, clinics and labs, community support groups, and caregiving facilities using a postal code or specific intersection.

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FAQ's

Is there a fee to enrol as a member in Wholehealth 365 (WH365)?

YES, Unlock an Exclusive, Introductory offer today!

For just $1 per day ($365 + tax), a family of up to four can gain annual access to a pioneering Patient Navigation membership service, offering a comprehensive suite of healthcare services.

This initiative addresses the urgent needs of an overburdened public health system by providing an essential lifeline for timely medical attention.

What does the fee cover?

The enrollment membership fee for WH365 covers a comprehensive suite of healthcare services aimed at providing expedited and personalized care for its members in Canada. These services include:

  1. Connect Toll-Free with a Patient Navigator (PN): Members can communicate directly with a Patient Navigator who will assist them in navigating the complexities of the healthcare system.
  2. Quick Access to General Practitioners & Licensed Medical Specialists: Members benefit from reduced wait times to see primary care doctors and specialists.
  3. Expedited Access to Mental Wellness Care: Members have quick access to mental health services, emphasizing the importance of psychological well-being.
  4. Concierge Pharmacy Services: This service provides personalized pharmacy care, including assistance with prescriptions and delivery of medications. Some of the concierge pharmacy services include:
    1. Free home delivery
    2. Medication Synchronization – coordinating refill dates for patients with multiple prescription to prevent missed doses and improve medication adherence.
    3. Medication Packaging – members will be provided customized medication packaging, such as blister packs or multi-dose pouches, which can help members manage complex medication regimes.
    4. Patient Education & Counselling – WH365 offers patient education and counselling on medication use, potential side effects, interaction with other drugs or food and other aspects of disease management.
  5. Quick Access to Diagnostic Imaging Services: Members can anticipate expedited scheduling for essential diagnostic imaging examinations, including MRIs or CT scans.
  6. Access to WH365’s Health Information Portal (HIP): A digital platform that provides health information and resources exclusively to members.  Some HIP features include:
    1. Accessing location-based search tools to easily find physicians, hospitals, clinics, labs, community support groups and caregiving facilities based on postal codes or specific locations.
    2. Members can receive customized case reports containing additional information and resources, including lists of services, physicians, and health education materials, normally provided within one to two business day of the request.
    3. WH365 offers a Health Risk Assessment Program for all members, featuring an easy-to-complete online questionnaire that identifies and targets modifiable health risks.

The service employs patient navigators who play a crucial role in ensuring members receive efficient and timely medical care. These navigators assist with scheduling appointments, coordinating care across different healthcare providers, and helping members access the medical resources they need. This approach is designed to simplify the healthcare experience for members, ensuring they receive the care they need promptly and efficiently.

Overall, the membership fee for WH365 covers a range of services designed to expedite and personalize healthcare access, with a strong emphasis on navigating the healthcare system through the support of patient navigators, ensuring ethical practices, and respecting the integrity of Canada’s healthcare system.

Define "Family of Four"?

A “Family of Four” in the context of WH365’s service refers to a household unit comprising of four people.

In the event the WH365 service is required for an additional family member, the service is available at an extra cost and can be obtained upon application.

 

What type of payments do we accept?

WH365 accepts various forms of payment when individuals enroll and pay for their membership upfront. These forms of payment may include:

  1. Credit Cards: WH365 accepts major credit cards such as Visa, Mastercard, American Express, and Discover for convenient online payment processing.
  2. Debit Cards: Customers may also use debit cards linked to their bank accounts for payment.
  3. Electronic Wallets: WH365 may accept payments from popular electronic wallet services such as PayPal, Apple Pay, Google Pay, or other similar platforms.
  4. Direct Billing: In certain cases, WH365 may have arrangements with employers or insurance providers for direct billing of membership fees.
Does WH365 pay Insured Physicians, (for example, OHIP, MSP etc.) for Insured Services rendered to WH365 Members?

NO

In Canada, residents covered under their Provincial Health Insurance Plans do not directly pay licensed physicians for medical services that are covered by their Provincial Health Insurance Plans. This is because Provincial Health Insurance Plans cover a wide range of medically necessary services, and physicians are reimbursed directly by theirProvincial Health Insurance Plans for providing these services to eligible patients.

However, there are exceptions to this rule. In certain cases, patients may choose to pay for services that are not covered by their Provincial Health Insurance Plans or for services that are considered medically necessary but are provided outside of the publicly funded healthcare system. Additionally, patients may choose to pay for expedited or enhanced services that go beyond the standard of care offered by their Provincial Health Insurance Plans.

How does WH365 access Physicians quickly in Canada?

WH365’s Patient Navigation Service is revolutionizing healthcare for Canadian residents by providing expedited care while upholding ethical standards and respecting the integrity of the Canadian Healthcare system. Unlike unethical practices such as Q jumping, this service leverages WH365’s extensive network, which includes affiliations with hospitals and private medical centers, to ensure timely access to healthcare services.

One of the key advantages of WH365’s Patient Navigation Service is its ability to capitalize on public information outlining which physicians and diagnostic clinics are accepting patients quickly. By utilizing this information, WH365 can efficiently connect its members with healthcare providers who have availability, without resorting to unfair tactics.

Furthermore, the service employs patient navigators who navigate the complexities of the healthcare system for members in a concierge-type fashion. These skilled professionals assist members in scheduling appointments, coordinating care, and accessing necessary medical resources. By providing personalized support and guidance, WH365’s patient navigators ensure that members receive the care they need in a timely and efficient manner.

Overall, WH365’s Patient Navigation Service sets a new standard for expedited care in Canadian, prioritizing ethical practices and respecting the integrity of the healthcare system. Through strategic partnerships, utilization of public information, and dedicated patient navigation support, WH365 is transforming the healthcare experience for Canadianresidents.

What to do if you are experiencing a medical emergency?

If you are experiencing a medical emergency, call 911 immediately or visit your nearest hospital emergency department.

Enrol Today

WH365 stands as a patient-first movement, challenging conventional healthcare norms to foster an expedited, cohesive, efficient, and caring healthcare environment.