Physician-led | Canada-wide support | Privacy-firstHow WH365 Works
Less waiting. Less confusion. Faster access to the right care.
The WH365 Promise
Faster access • Less friction • Coordinated follow-through
As easy as 1, 2, 3!
How it works
1
CONNECT
Reach a Patient Navigator 24/7 by phone.
2
CLARIFY
We assess what you need, how urgent it is, and the best next step.
3
ACCESS CARE
We coordinate referrals and bookings – and follow through until the next step is clear.
What Patient Navigators do
• Identify clinics accepting new patients
• Help coordinate access to psychiatry and other specialists
• Support diagnostic imaging next steps (MRI, CT, X-ray, ultrasound)
• Guide paperwork, referrals, and requirements (when needed)
• Provide prescription and pharmacy support (when needed)
• Keep you moving forward with clear next steps
Common reasons members call
- Need a family doctor
- Mental health support
- Specialist or diagnostic imaging
- Medication coordination
Help finding clinics accepting new patients and next steps.
Psychiatry access support, therapy options, and coordinated follow-through.
Guidance and coordination to reduce delays and move to the next step.
Prescription and pharmacy support, including delivery options.
FAQ's
Is there a fee to enrol as a member in Wholehealth 365 (WH365)?
YES, Unlock Exclusive Access to WH365 Today for Just $365/Year (plus tax, paid upfront)!
What does the fee cover?
The enrollment membership fee for WH365 covers a comprehensive suite of healthcare services aimed at providing expedited and personalized care for its members in Canada. These services include:
- Connect Toll-Free with a Patient Navigator (PN): Members can communicate directly with a Patient Navigator who will assist them in navigating the complexities of the healthcare system.
- Quick Access to General Practitioners & Licensed Medical Specialists: Members benefit from reduced wait times to see primary care doctors and specialists.
- Expedited Access to Mental Wellness Care: Members have quick access to mental health services, emphasizing the importance of psychological well-being.
- Concierge Pharmacy Services: This service provides personalized pharmacy care, including assistance with prescriptions and delivery of medications. Some of the concierge pharmacy services include:
- Free home delivery
- Medication Synchronization – coordinating refill dates for patients with multiple prescription to prevent missed doses and improve medication adherence.
- Medication Packaging – members will be provided customized medication packaging, such as blister packs or multi-dose pouches, which can help members manage complex medication regimes.
- Patient Education & Counselling – WH365 offers patient education and counselling on medication use, potential side effects, interaction with other drugs or food and other aspects of disease management.
- Quick Access to Diagnostic Imaging Services: Members can anticipate expedited scheduling for essential diagnostic imaging examinations, including MRIs or CT scans.
The service employs patient navigators who play a crucial role in ensuring members receive efficient and timely medical care. These navigators assist with scheduling appointments, coordinating care across different healthcare providers, and helping members access the medical resources they need. This approach is designed to simplify the healthcare experience for members, ensuring they receive the care they need promptly and efficiently.
Overall, the membership fee for WH365 covers a range of services designed to expedite and personalize healthcare access, with a strong emphasis on navigating the healthcare system through the support of patient navigators, ensuring ethical practices, and respecting the integrity of Canada’s healthcare system.
What type of payments do we accept?
WH365 accepts various forms of payment when individuals enroll and pay for their membership upfront. These forms of payment may include:
- Credit Cards: WH365 accepts major credit cards such as Visa, Mastercard, American Express, and Discover for convenient online payment processing.
- Debit Cards: Customers may also use debit cards linked to their bank accounts for payment.
- Electronic Wallets: WH365 may accept payments from popular electronic wallet services such as PayPal, Apple Pay, Google Pay, or other similar platforms.
- Direct Billing: In certain cases, WH365 may have arrangements with employers or insurance providers for direct billing of membership fees.
Does WH365 pay Insured Physicians, (for example, OHIP, MSP etc.) for Insured Services rendered to WH365 Members?
NO,
In Canada, residents covered under their Provincial Health Insurance Plans do not directly pay licensed physicians for medical services that are covered by their Provincial Health Insurance Plans. This is because ProvinNOcial Health Insurance Plans cover a wide range of medically necessary services, and physicians are reimbursed directly by theirProvincial Health Insurance Plans for providing these services to eligible patients.
However, there are exceptions to this rule. In certain cases, patients may choose to pay for services that are not covered by their Provincial Health Insurance Plans or for services that are considered medically necessary but are provided outside of the publicly funded healthcare system. Additionally, patients may choose to pay for expedited or enhanced services that go beyond the standard of care offered by their Provincial Health Insurance Plans.
How does WH365 access Physicians quickly in Canada?
WH365’s Patient Navigation Service is revolutionizing healthcare for Canadian residents by providing expedited care while upholding ethical standards and respecting the integrity of the Canadian Healthcare system. Unlike unethical practices such as Q jumping, this service leverages WH365’s extensive network, which includes affiliations with hospitals and private medical centers, to ensure timely access to healthcare services.
One of the key advantages of WH365’s Patient Navigation Service is its ability to capitalize on public information outlining which physicians and diagnostic clinics are accepting patients quickly. By utilizing this information, WH365 can efficiently connect its members with healthcare providers who have availability, without resorting to unfair tactics.
Furthermore, the service employs patient navigators who navigate the complexities of the healthcare system for members in a concierge-type fashion. These skilled professionals assist members in scheduling appointments, coordinating care, and accessing necessary medical resources. By providing personalized support and guidance, WH365’s patient navigators ensure that members receive the care they need in a timely and efficient manner.
Overall, WH365’s Patient Navigation Service sets a new standard for expedited care in Canadian, prioritizing ethical practices and respecting the integrity of the healthcare system. Through strategic partnerships, utilization of public information, and dedicated patient navigation support, WH365 is transforming the healthcare experience for Canadian residents.
What to do if you are experiencing a medical emergency?
If you are experiencing a medical emergency, call 911 immediately or visit your nearest hospital emergency department.
Stop waiting. Start navigating.
Navigating Your Health, Accelerating Your Care 365 Days of the Year