Your Health, Without the Wait.Join WH365

24/7 Patient Navigators help you access the right care sooner — with clear next steps and follow-through.


Physician-led | Canada-wide support | Privacy-first
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What’s included with WH365

  • 24/7 Patient Navigators (toll-free)
  • Help finding family doctors accepting new patients (where available)
  • Faster access to psychiatrists and other specialists
  • Reduced wait times for diagnostic imaging (MRI, CT, X-ray, ultrasound)
  • On-demand virtual care with licensed Canadian physicians
  • Subsidized psychotherapy options (phone, video, or text)
  • Prescription & pharmacy support including delivery options (where available)
  • Health Insight Index™ (HII) — self-assessment and personalized health report
  • InnerPeace™ — mental wellness support without the wait
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Choose how you want to join

Individuals & Families

WH365 membership for personal and family support: 24/7 Patient Navigators, InnerPeace™, and the Health Insight Index™ (HII).

 

Organizations

Coverage for employers, associations, unions, insurers, and benefit plans—with scalable rollout and member support.

 

Membership options vary by needs and scale. Click below to request access and we’ll respond quickly with next steps.

 

 

 

 

This is healthcare navigation built for speed and follow-through.
What membership changes

• Know the next step — clear direction, not confusion

• Get help fast — fewer dead ends and delays

• We do the follow-through — referrals, bookings, coordination

• Don’t navigate alone — support available 24/7









 

 

As easy as 1, 2, 3!

How joining works

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1
CHOOSE YOUR PATH

Individual/Family membership or Organization partnership.

 

2
ACTIVATE YOUR MEMBERSHIP

We confirm your details and how to reach your Patient Navigator support.

3
START USING WH365

Call anytime—24/7—and we guide and coordinate next steps so care keeps moving.

Built for Canadians. Built by physicians.

WH365 was created to solve the access problem Canadians face every day - long waits, fragmented care, and no clear guidance.

Our team provides 24/7 navigation support so members can move forward with clarity and confidence.
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FAQ's

Is there a fee to enrol as a member in Wholehealth 365 (WH365)?

YES, Unlock Full WH365 Access for Just $365/Year (plus tax, paid upfront)

 

What does the fee cover?

The enrollment membership fee for WH365 covers a comprehensive suite of healthcare services aimed at providing expedited and personalized care for its members in Canada. These services include:

  1. Connect Toll-Free with a Patient Navigator (PN): Members can communicate directly with a Patient Navigator at no extra cost, who will assist them in navigating the complexities of the healthcare system.
  2. Quick Access to General Practitioners & Licensed Medical Specialists: Members benefit from reduced wait times to see primary care doctors and specialists.
  3. Expedited Access to Mental Wellness Care: Members have quick access to mental health services, emphasizing the importance of psychological well-being.
  4. Concierge Pharmacy Services: This service provides personalized pharmacy care, including assistance with prescriptions and delivery of medications. Some of the concierge pharmacy services include:
    1. Free home delivery
    2. Compounding Medication Services – Our compounding medication services provide personalized solutions for patients, offering custom dosages, allergy-friendly formulations, alternative dosage forms, and flavoring options, enhancing medication adherence and effectiveness.
    3. Medication Synchronization – coordinating refill dates for patients with multiple prescription to prevent missed doses and improve medication adherence.
    4. Medication Packaging – members will be provided customized medication packaging, such as blister packs or multi-dose pouches, which can help members manage complex medication regimes.
    5. Patient Education & Counselling – WH365 offers patient education and counselling on medication use, potential side effects, interaction with other drugs or food and other aspects of disease management.
  5. Quick Access to Diagnostic Imaging Services: Members can anticipate expedited scheduling for essential diagnostic imaging examinations, including MRIs or CT scans.
  6. Access to WH365’s Health Information Portal (HIP): A digital platform that provides health information and resources exclusively to members.  Some HIP features include:
    1. Accessing location-based search tools to easily find physicians, hospitals, clinics, labs, community support groups and caregiving facilities based on postal codes or specific locations.
    2. Members can receive customized case reports containing additional information and resources, including lists of services, physicians, and health education materials, normally provided within one to two business day of the request.
    3. WH365 offers a Health Risk Assessment Program for all members, featuring an easy-to-complete online questionnaire that identifies and targets modifiable health risks.

The service employs patient navigators who play a crucial role in ensuring members receive efficient and timely medical care. These navigators assist with scheduling appointments, coordinating care across different healthcare providers, and helping members access the medical resources they need. This approach is designed to simplify the healthcare experience for members, ensuring they receive the care they need promptly and efficiently.

Overall, the membership fee for WH365 covers a range of services designed to expedite and personalize healthcare access, with a strong emphasis on navigating the healthcare system through the support of patient navigators, ensuring ethical practices, and respecting the integrity of Canada’s healthcare system.

What type of payments do we accept?

WH365 accepts various forms of payment when individuals enroll and pay for their membership upfront. These forms of payment may include:

  1. Credit Cards: WH365 accepts major credit cards such as Visa, Mastercard, American Express, and Discover for convenient online payment processing.
  2. Debit Cards: Customers may also use debit cards linked to their bank accounts for payment.
  3. Electronic Wallets: WH365 may accept payments from popular electronic wallet services such as PayPal, Apple Pay, Google Pay, or other similar platforms.
  4. Direct Billing: In certain cases, WH365 may have arrangements with employers or insurance providers for direct billing of membership fees.
Does WH365 pay Insured Physicians, (for example, OHIP, MSP etc.) for Insured services rendered to WH365 Members?

NO

In Canada, residents covered under their Provincial Health Insurance Plans do not directly pay licensed physicians for medical services that are covered by their Provincial Health Insurance Plans. This is because Provincial Health Insurance Plans cover a wide range of medically necessary services, and physicians are reimbursed directly by their Provincial Health Insurance Plans for providing these services to eligible patients.

However, there are exceptions to this rule. In certain cases, patients may choose to pay for services that are not covered by their Provincial Health Insurance Plans or for services that are considered medically necessary but are provided outside of the publicly funded healthcare system. Additionally, patients may choose to pay for expedited or enhanced services that go beyond the standard of care offered by their Provincial Health Insurance Plans.

How does WH365 access Physicians quickly in Canada?

WH365’s Patient Navigation Service is revolutionizing healthcare for Canadian residents by providing expedited care while upholding ethical standards and respecting the integrity of the Canadian Healthcare system. Unlike unethical practices such as Q jumping, this service leverages WH365’s extensive network, which includes affiliations with hospitals and private medical centers, to ensure timely access to healthcare services.

One of the key advantages of WH365’s Patient Navigation Service is its ability to capitalize on public information outlining which physicians and diagnostic clinics are accepting patients quickly. By utilizing this information, WH365 can efficiently connect its members with healthcare providers who have availability, without resorting to unfair tactics.

Furthermore, the service employs patient navigators who navigate the complexities of the healthcare system for members in a concierge-type fashion. These skilled professionals assist members in scheduling appointments, coordinating care, and accessing necessary medical resources. By providing personalized support and guidance, WH365’s patient navigators ensure that members receive the care they need in a timely and efficient manner.

Overall, WH365’s Patient Navigation Service sets a new standard for expedited care in Canada, prioritizing ethical practices and respecting the integrity of the healthcare system. Through strategic partnerships, utilization of public information, and dedicated patient navigation support, WH365 is transforming the healthcare experience for Canadian residents.

What to do if you are experiencing a medical emergency?

If you are experiencing a medical emergency, call 911 immediately or visit your nearest hospital emergency department.

Stop waiting.
Start navigating.



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